OUR WARRANTY

All purchases made to Goldsmith Jewelry Shoppe are backed by a three year warranty against all defects in material and workmanship.

Diamond Guarantee

Goldsmith Jewelry Shoppe guarantees that all diamonds sold are all natural and have not been altered, treated, enhanced, or filled.

Mounting Warranty

Goldsmith Jewelry Shoppe will repair or replace any mounting purchased if damage was due to defects in material or workmanship during the warranty period. In order for your warranty to remain in effect, you must have your jewelry inspected and have the inspection documented on your warranty inpspection form every six months by an authorized representative of Goldsmith Jewelry Shoppe. This warranty is rendered null and void if the purchased item is resized or altered in any way by anyone other than an authorized representative of Goldsmith Jewelry Shoppe. Life is full of difficult decisions, your fine jewelry purchase should not be one of them. Your purchase is fully backed by our confidence in your selection.

Lifetime Cleaning and Inspections

Keep your purchase looking like new by bringing it to any of our locations for a professional cleaning and inspection free of charge.

Return and Exchange Policy

If for any reason you are not completely satisfied with your purchase made in-store, we will gladly accept your exchange for 30 days from the date of purchase. custom jewelry is not returnable.  All orders made online can be returned for a full refund, less cost of shipping when returned within 30 days.  Please contact our store 407-297-8000 to process your online return.

Lifetime Diamond Trade-In Policy

What’s right for today, may not be right for tomorrow. You may trade in your Goldsmith diamond for any diamond of greater or equal value. Your diamond trade must be accompanied by it’s original store receipt. value is determined by purchase price not inclusive of mounting, shipping, or sales tax.  This policy is void if the diamond is chipped, scratched, or damaged in any way. (additional restrictions may apply)

Jewelry Layaway Plan

We understand that now may not always be the best time. For those times we offer a layaway plan. With Just 30% down and a minimum $10 payment each month, we will hold your selection for up to one year.