Shipping and Refunds

 

Shipping Costs

All online purchases shipped to the Domestic United States will receive FREE UPS Shipping with Insurance Included.

Shipping times will vary based on cost of item and expedited shipping is available per the following.

Purchase Amount

0-$500
FREE UPS Ground (Includes Insurance)
$7.99 UPS 2nd Day Air (Insurance Provided, Signature Required)
$12.99 UPS Next Day Air (Insurance Provided, Signature Required)

$500-$1000
FREE UPS 2nd Day Air (Insurance Provided, Signature Required)
$12.99 UPS Next Day Air (Insurance Provided, Signature Required)

$1000 and up
FREE  Next Day Air (Insurance Provided, Signature Required)

 

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and returned prior to re.

Refunds (available only for 15 days after receiving). Online Purchases ONLY.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Info@goldsmithjewelry.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
Online returns are available for store credit for up to 30 days after receipt of payment. Send us an email at Info@goldsmithjewelry.com regarding your exchange and send your item to: 1212 Lee Road Orlando Florida US 32746.

Shipping
To return your product, you should mail your product to: 1212 Lee Road Orlando Florida US 32746

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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